M E M O R A N D U M
To: Honorable Mayor and Town Council
From: Rafael G. Casals, Town Manager
Date: July 18, 2018
Re: Renew and Extend Interlocal Agreement with Miami-Dade County for Information Technology (IT) Support and Maintenance Services
REQUEST
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A RESOLUTION OF THE MAYOR AND TOWN COUNCIL OF THE TOWN OF CUTLER BAY, FLORIDA, AUTHORIZING THE TOWN MANAGER TO RENEW AND EXTEND THE TOWN'S INTERLOCAL AGREEMENT WITH MIAMI-DADE COUNTY FOR INFORMATION TECHNOLOGY (IT) MAINTENANCE AND SUPPORT SERVICES; AND PROVIDING FOR AN EFFECTIVE DATE.
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BACKGROUND AND ANALYSIS
Information Technology ("IT") services play a vital role in innovation and cost effectiveness for the Town, as thirty-two (32) employees are able to become more responsive to residents' needs.
On July 19, 2017, the Town Council adopted Resolution No. 17-61, authorizing the Town Manager to enter into an interlocal agreement (the "Agreement") with Miami-Dade County ("County") for IT maintenance and support services.
Since the inception of the Agreement, the Town and County have worked tirelessly to streamline efficiencies across the board for all Town Departments; with goals and milestones including:
* Modernization of the Cutler Bay Town Center Network. The new network design has improved management and security of the network switches, virtual environment and transitioned Wi-Fi service back to an in-house managed environment; these changes reduce down-time and increase functionality and performance of the network in order to support new services such as VoIP and desktop virtualization. Additionally, Power-Over-Ethernet configurations, which will allow for the implementation of certain peripheral services such as Voice
over IP (VoIP) phone handsets (which will draw power from their network connection as opposed to traditional power outlets); all Ethernet ports provide one (1) Gigabit per second (GBPS) connectivity, allowing for increased network performance; quality of service is ...
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